Pengaruh Live Stream, Time Pressure dan Streamer Credibility terhadap Impulse Buying Penonton Live Stream pada Platform TikTok Shop di Surabaya

Authors

  • Marsay Zikra Ramadhan Universitas Negeri Surabaya
  • Ratih Amelia Universitas Negeri Surabaya

DOI:

https://doi.org/10.58192/ebismen.v5i3.4675

Keywords:

impulse buying, live stream, streamer credibility, time pressure, TikTok Shop

Abstract

The growth of live stream commerce in Indonesia, particularly on the TikTok Shop platform, has transformed consumer decision-making patterns from planned processes into spontaneous responses to real-time stimuli. This study aims to analyze the influence of live stream, time pressure, and streamer credibility on impulse buying behavior among TikTok Shop live stream viewers in the beauty and skincare category in Surabaya. The approach used in this study is causal quantitative with data analysis using the partial least squares structural equation modeling (PLS-SEM) method assisted by SmartPLS 3.0 software. A total of 200 respondents were determined as the sample through purposive sampling technique with the main criterion of having made an unplanned purchase during a TikTok Shop live stream session. Data were collected through a five-point Likert scale questionnaire consisting of 36 statements. The test results indicate that live stream and time pressure each have a positive and significant effect on impulse buying, whereas streamer credibility was not proven to have a significant effect despite the positive direction of the relationship. These findings imply that optimizing broadcast quality and time pressure strategies are the primary priorities for business actors in driving sales conversion on live stream e-commerce platforms.

References

Amelia, R., & Sulistyowati, R. (2024). Social media marketing and electronic word of mouth on customer preference and choice in over-the-top media service platform. Dalam 2024 12th International Conference on Cyber and IT Service Management (CITSM) (hlm. 1–6). IEEE. https://doi.org/10.1109/CITSM64103.2024.10775929

Beatty, S. E., & Elizabeth Ferrell, M. (1998). Impulse buying: modeling its precursors. Journal of Retailing, 74(2), 169–191. https://doi.org/10.1016/S0022-4359(99)80092-X

Carissa, R. (2024). Analisis pengaruh live streaming, hedonic shopping motivation, price discount terhadap impulse buying (studi pada generasi z pengguna social commerce tiktok). eCo-Buss, 7(1), 623–635. https://doi.org/10.32877/eb.v7i1.1502

Cui, Y., Liu, Y., & Gu, M. (2022). Investigating the key drivers of impulsive buying behavior in live streaming. Journal of Global Information Management, 30(1), 1–18. https://doi.org/10.4018/jgim.314226

Dong, W., Wang, Y., & Qin, J. (2023). An empirical study on impulse consumption intention of livestreaming e-commerce: the mediating effect of flow experience and the moderating effect of time pressure. Frontiers in Psychology, 13. https://doi.org/10.3389/fpsyg.2022.1019024

Ghozali, I., & Kusumadewi, K. (2023). Partial least squares konsep, teknik dan aplikasi menggunakan program smartpls 4.0 untuk penelitian empiris. Yoga Pratama.

Google Indonesia. (2025). E-conomy sea 2025: ekonomi digital indonesia mendekati gmv $100 miliar tahun ini. Google Indonesia Blog. https://blog.google/intl/id-id/company-news/outreach-initiatives/e-conomy-sea-2025-ekonomi-digital-indonesia-mendekati-gmv-us100-miliar/

Hair Jr., J. F., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2017). A primer on partial least squares structural equation modeling (pls-sem) (second). Sage Publications.

Hoang, V. T., & Dang, H. P. (2024). Exploring how the characteristics of live streaming affect impulse buying behaviour in live streaming commerce: the mediating effect of trust and flow experience. International Journal of Business Science and Applied Management, 19(1), 77–93. https://doi.org/10.69864/ijbsam.19-1.184

Jiang, Y., Lee, H.-T., & Li, W. (2024). The effects of live streamer’s expertise and entertainment on the viewers’ purchase and follow intentions. Frontiers in Psychology, 15. https://doi.org/10.3389/fpsyg.2024.1383736

Kong, D., Zhan, S., & Zhu, Y. (2025). Can time pressure promote consumers’ impulse buying in live streaming e-commerce? Moderating effect of product type and consumer regulatory focus. Electronic Commerce Research, 25(4), 3223–3259. https://doi.org/10.1007/s10660-023-09788-0

Lee, C.-H., & Chen, C.-W. (2021). Impulse buying behaviors in live streaming commerce based on the stimulus-organism-response framework. Information, 12(6), 241. https://doi.org/10.3390/info12060241

Li, G., Jiang, Y., & Chang, L. (2022). The influence mechanism of interaction quality in live streaming shopping on consumers’ impulsive purchase intention. Frontiers in Psychology, 13. https://doi.org/10.3389/fpsyg.2022.918196

Li, M., Wang, Q., & Cao, Y. (2022). Understanding consumer online impulse buying in live streaming e-commerce: a stimulus-organism-response framework. International Journal of Environmental Research and Public Health, 19(7), 4378. https://doi.org/10.3390/ijerph19074378

LI, X., Huang, D., Dong, G., & Wang, B. (2024). Why consumers have impulsive purchase behavior in live streaming: the role of the streamer. BMC Psychology, 12(1), 129. https://doi.org/10.1186/s40359-024-01632-w

Li, Y., García-de-Frutos, N., & Ortega-Egea, J. M. (2025). Impulse buying in live streaming e-commerce: a systematic literature review and future research agenda. Computers in Human Behavior Reports, 19, 100676. https://doi.org/10.1016/j.chbr.2025.100676

Liu, X. S., Shi, Y., Xue, N. I., & Shen, H. (2022). The impact of time pressure on impulsive buying: the moderating role of consumption type. Tourism Management, 91, 104505. https://doi.org/10.1016/j.tourman.2022.104505

Luo, X., Cheah, J., & Lim, X. (2025). Unboxing gender differences toward impulsive buying tendency in live‐streaming shopping. International Journal of Consumer Studies, 49(3). https://doi.org/10.1111/ijcs.70055

Ma, X., Aw, E. C.-X., & Filieri, R. (2024). From screen to cart: how influencers drive impulsive buying in livestreaming commerce?. Journal of Research in Interactive Marketing, 18(6), 1034–1058. https://doi.org/10.1108/JRIM-05-2023-0142

Mordor Intelligence. (2026). Indonesia e-commerce market size & share analysis - growth trends and forecast (2026 - 2031). https://www.mordorintelligence.com/industry-reports/indonesia-ecommerce-market

Ohanian, R. (1990). Construction and validation of a scale to measure celebrity endorsers’ perceived expertise, trustworthiness, and attractiveness. Journal of Advertising, 19(3), 39–52. https://doi.org/10.1080/00913367.1990.10673191

Pangastuti, N. R. D., & Kusumaningtyas, D. (2025). Pengaruh fomo (fear of missing out), flash sale, live stream shopping terhadap impulsive buying pada konsumen lip produk di tiktok shop. Jurnal Ekonomi dan Pendidikan, 22(2), 33–44. https://doi.org/10.21831/jep.v22i2.91677

Rook, D. W., & Fisher, R. J. (1995). Normative influences on impulsive buying behavior. Journal of Consumer Research, 22(3), 305. https://doi.org/10.1086/209452

Sanina, S. W., Religia, Y., & Sutiono, H. T. (2025). The impact of influencer credibility on impulsive buying: the mediating roles of customer trust and product fit (evidence from skintific customers in indonesia). American Journal of Economic and Management Business (AJEMB), 4(9), 1581–1590. https://doi.org/10.58631/ajemb.v4i9.343

Silalahi, A. D. K., Phuong, D. T. T., Tedjakusuma, A. P., Eunike, I. J., & Riantama, D. (2025). How does time pressure shape impulsive buying behavior? Hedonic vs. Utilitarian values emerges as a key driver on e-commerce platforms. Digital Business, 5(2), 100138. https://doi.org/10.1016/j.digbus.2025.100138

Soomro, S. A., Ali, F., & Habeeb, Y. O. (2026). Unveiling the power of influencer credibility for responsive customers: insights from the eco-conscious apparel market. International Journal of Emerging Markets, 21(5), 1396–1416. https://doi.org/10.1108/IJOEM-09-2024-1492

Statista. (2025). GMV share of shopping categories on tiktok shop indonesia q1 2025. Statista.https://www.statista.com/statistics/1535823/indonesia-shopping-categories-gmv-share-on-tiktok-shop/

Sun, B., Zhang, Y., & Zheng, L. (2023). Relationship between time pressure and consumers’ impulsive buying—role of perceived value and emotions. Heliyon, 9(12), e23185. https://doi.org/10.1016/j.heliyon.2023.e23185

Suri, R., & Monroe, K. B. (2003). The effects of time constraints on consumers’ judgments of prices and products. Journal of Consumer Research, 30(1), 92–104. https://doi.org/10.1086/374696

Syamsuar, D., & Witarsyah, D. (2025). The role of perceived value and risk in shaping purchase intentions in live-streaming commerce: evidence from indonesia. Journal of Theoretical and Applied Electronic Commerce Research, 20(4), 298. https://doi.org/10.3390/jtaer20040298

Wang, M., Zhang, W., & Li, Y. (2026). Narrative strategies in live-streaming commerce: host storytelling, immersion, and impulse buying. Frontiers in Psychology, 17. https://doi.org/10.3389/fpsyg.2026.1746938

Wongkitrungrueng, A., & Assarut, N. (2020). The role of live streaming in building consumer trust and engagement with social commerce sellers. Journal of Business Research, 117, 543–556. https://doi.org/10.1016/j.jbusres.2018.08.032

Xiao, E., Su, C., Lu, L., Qin, R., Li, Z., & Wang, D. (2026). Factors affecting impulse buying behavior in the context of e-commerce live streaming. Acta Psychologica, 262, 106183. https://doi.org/10.1016/j.actpsy.2025.106183

Zeng, W., & Kim, E. (2026). Exploring the effects of streamer credibility, customer-to-customer interactions and it affordances on customer experience in live-stream commerce: a socio-technical perspective. Asia Pacific Journal of Marketing and Logistics, 1–19. https://doi.org/10.1108/APJML-05-2025-1005

Zhang, Y., Zhang, T., & Yan, X. (2024). Understanding impulse buying in short video live e-commerce: the perspective of consumer vulnerability and product type. Journal of Retailing and Consumer Services, 79, 103853. https://doi.org/10.1016/j.jretconser.2024.103853

Downloads

Published

31-07-2026

How to Cite

Ramadhan, M. Z., & Amelia, R. (2026). Pengaruh Live Stream, Time Pressure dan Streamer Credibility terhadap Impulse Buying Penonton Live Stream pada Platform TikTok Shop di Surabaya. Jurnal Ekonomi, Bisnis Dan Manajemen, 5(3), 1775–1798. https://doi.org/10.58192/ebismen.v5i3.4675

Similar Articles

1 2 3 4 5 6 7 8 > >> 

You may also start an advanced similarity search for this article.