Geraldia Aurelia Nira, Maria Valeria Roellyanti. Pengaruh Service Excellent Petugas Check In Counter Terhadap Kepuasan Pelanggan Maskapai Penerbangan Lion Air di Yogyakarta International Airport. ocean [Internet]. 2023 Oct. 30 [cited 2024 Oct. 3];2(4):101-8. Available from: https://journal.unimar-amni.ac.id/index.php/ocean/article/view/1493