SIRINGORINGO, Cristian; PUTRA, Riki Wanda; SIHOMBING, Beny. PENGARUH KEPUASAN PENGGUNA JASA KEAGENAN KAPAL TERHADAP KINERJA AGEN PT ITL SHIPPING AGENCY CABANG BALIKPAPAN. Ocean Engineering : Jurnal Ilmu Teknik dan Teknologi Maritim, [S. l.], v. 5, n. 2, p. 75–89, 2026. DOI: 10.58192/ocean.v5i2.4760. Disponível em: https://journal.unimar-amni.ac.id/index.php/ocean/article/view/4760. Acesso em: 3 aug. 2026.