Pengaruh Work-Life Balance dan Lingkungan Kerja terhadap Kinerja Karyawan dengan Kepuasan Kerja sebagai Variabel Moderasi di DKI Jakarta

Abstract

This study aims to analyze the influence of work-life balance and work environment on employee performance with job satisfaction as a moderating variable in companies located in DKI Jakarta. In the post-pandemic era characterized by flexible work patterns and high productivity demands, the balance between work and personal life as well as the quality of the work environment have become crucial factors affecting employee motivation, retention, and productivity. This research employs a quantitative approach using an online survey method. Primary data were collected through questionnaires distributed to 240 permanent employees from various industrial sectors in DKI Jakarta using purposive sampling technique. The research instruments were tested for validity and reliability before being analyzed using Structural Equation Modeling (SEM) with Smart Pls software. The results show that work-life balance and work environment have a positive and significant effect on employee performance. Job satisfaction is proven to function as a moderating variable that strengthens these relationships, where the higher the level of employee job satisfaction, the stronger the influence of work-life balance and work environment on improving their performance. These findings indicate that job satisfaction plays an important role in maximizing the effectiveness of performance-supporting factors. This study provides theoretical contributions to the development of human resource management models as well as practical implications for companies in DKI Jakarta in designing policies that support work-life balance, improvement of work environment, and enhancement of employee satisfaction to achieve optimal performance amid competitive business dynamics.