Analisis Ekonomi Produk Shampo Rambut Merk Sunsilk

Authors

  • Arif Fikri Maulana Universitas Bina Bangsa
  • Ahmad Zaelani Universitas Bina Bangsa
  • Syamsul Hidayat Universitas Bina Bangsa

DOI:

https://doi.org/10.58192/populer.v4i1.2923

Keywords:

Sunsilk shampoo, consumer preferences, customer satisfaction, survey analysis

Abstract

This study aims to analyze consumer behavior regarding the use of Sunsilk shampoo, including usage experience, duration, reasons for product choice, and customer satisfaction levels. A survey was conducted involving 93 respondents, addressing their experiences and preferences for Sunsilk shampoo. Results revealed that the majority of respondents have used Sunsilk, with product quality and affordable pricing being the primary reasons for their choice. The study also highlights areas for improvement to enhance customer loyalty and satisfaction, offering valuable insights for market strategies.

References

Eklesia, N. A., Subagio, R., & Hasan, H. (2024). Kepercayaan sosial dalam konteks pendidikan: Komponen dan aplikasinya dalam pembelajaran. Jurnal Pendidikan Sosial, 12(2), 45-60.

Harris, A. (2023). Understanding shampoo ingredients. HairCare Today. https://www.haircaretoday.com/shampoo-ingredients

Hasil survei internal. (2025). Analisis Penggunaan Sampo Sunsilk pada Konsumen. Data survei tidak dipublikasikan.

Kotler, P., & Keller, K. L. (2016). Marketing management (15th ed.). Pearson.

Mayer, R. C., Davis, J. H., & Schoorman, F. D. (1995). An integrative model of organizational trust. Academy of Management Review, 20(3), 709-734. https://doi.org/10.5465/amr.1995.9508080335

Rangkuti, F. (2009). Analisis SWOT: Teknik Membedah Kasus Bisnis. Jakarta: Gramedia Pustaka Utama.

Situs Unilever Indonesia: https://www.unilever.co.id/

Smith, J. A., & Brown, R. (2020). The role of branding in consumer behavior. Journal of Marketing Research, 57(3), 112-125. https://doi.org/10.1016/j.jmr.2020.01.005

Solomon, M. R. (2018). Consumer behavior: Buying, having, and being (12th ed.). Pearson Education.

Sugiyono. (2016). Metode Penelitian Kuantitatif, Kualitatif, dan R&D. Bandung: Alfabeta.

Sunsilk. (2024). Sunsilk hair care solutions. Retrieved from https://www.sunsilk.com

Unilever Global: https://www.unilever.com/brands/beauty-wellbeing/sunsilk/

Downloads

Published

2025-01-13

How to Cite

Maulana, A. F., Zaelani, A., & Hidayat, S. (2025). Analisis Ekonomi Produk Shampo Rambut Merk Sunsilk. Populer: Jurnal Penelitian Mahasiswa, 4(1), 12–24. https://doi.org/10.58192/populer.v4i1.2923