Pengaruh Suasana Kerja dan Konflik Interpersonal terhadap Kinerja Karyawan di Dinas Kependudukan dan Pencatatan Sipil Surakarta

Authors

  • Muhammad Zulfikar R Universitas Duta Bangsa Surakarta
  • Indra Hastuti Universitas Duta Bangsa Surakarta
  • Esti Dwi Rahmawati Universitas Duta Bangsa Surakarta

DOI:

https://doi.org/10.58192/populer.v3i3.2437

Keywords:

Work Atmosphere, Interpersonal Conflict, Human Resources

Abstract

This study aims to analyze the effect of work atmosphere and interpersonal conflict on employee performance at the Surakarta City Population and Civil Registration Office (Dukcapil). The research population includes all employees of Dukcapil Surakarta, totaling 74 people. The variables studied include work atmosphere, interpersonal conflict, and employee performance. Data collection was conducted through a combination of primary and secondary data. Primary data collection methods used interviews and questionnaires, while secondary data were obtained through documentation. Data analysis used Structural Equation Modeling method with Partial Least Squares (SEM-PLS) approach, and data processing was done using SmartPLS software. The results showed that. Interpersonal conflict and work atmosphere are proven to have a significant impact on the performance of employees of the Surakarta City Dukcapil Office.

References

A.J. Trevino. (2011). The social thought of C. Wright Mills.

Ghozali, I. (2016). Aplikasi analisis multivariete dengan program IBM SPSS 23 edisi 8. Badan Penerbit Universitas Diponegoro.

Ghozali, I. (2021). Aplikasi analisis multivariate dengan program IBM SPSS 26 edisi 10. Badan Penerbit Universitas Diponegoro.

Kotler, P. (2001). Atmospherics as a marketing tool.

Lewis, C. (2006). Conflict and critical theories. In Conflict and critical theories (pp. 211–241).

Nasar, J. L. (1992). Environmental aesthetics. Press Syndicate of the University of Cambridge.

Pekik, H. (2021). 5 jenis konflik interpersonal dan cara mengatasinya. Yoursy.Id.

Proshansky, H. M. (1976). Environmental psychology and the real world. American Psychologist, 31(4), 303–310. https://doi.org/10.1037/0003-066X.31.4.303

Rima Handayani, V. S. (2020). Pengaruh disiplin kerja dan suasana kerja terhadap kinerja karyawan pada PT. Gunung Agung Tangerang Selatan. Jurnal Ilmiah, Manajemen Sumber Daya Manusia, 13.

Sedarmayanti, S., & Rahadian, N. (2018). Hubungan budaya kerja dan lingkungan kerja terhadap peningkatan kinerja pegawai pada lembaga pendidikan tinggi. Jurnal Ilmu Administrasi: Media Pengembangan Ilmu Dan Praktek Administrasi, 15(1), 63–77. https://doi.org/10.31113/jia.v15i1.133

Sugiyono. (2017). Metode penelitian kuantitatif, kualitatif, dan R&D. ALFABETA.

Triansyah, F. A., Hejin, W., & Stefania, S. (2023). Factors affecting employee performance: A systematic review. 1(May), 150–159.

Yumida Indriana, S., Saroh, S., & D. Z. (2020). Pengaruh konflik intrapersonal dan konflik interpersonal terhadap kinerja karyawan. Jurnal Ilmu Administrasi Niaga/Bisnis, 9(2), 447–453.

Published

2024-08-09

How to Cite

Muhammad Zulfikar R, Indra Hastuti, & Esti Dwi Rahmawati. (2024). Pengaruh Suasana Kerja dan Konflik Interpersonal terhadap Kinerja Karyawan di Dinas Kependudukan dan Pencatatan Sipil Surakarta. Populer: Jurnal Penelitian Mahasiswa, 3(3), 143–152. https://doi.org/10.58192/populer.v3i3.2437