Amelia Vinka Irawan, Septina Mirati, and Lidia Desiana, “Pengaruh Service Excellent dan Relationship Marketing Terhadap Kepuasan Nasabah PT. Bank Sumsel Babel Syariah Kantor Cabang Palembang”, EBISMEN, vol. 3, no. 4, pp. 232–244, Dec. 2024.