ZAMRONI, Ifan; SHOLIHAH, Dewi Deniaty. Lean Service and Process Sustainability in Small-Branch Banking: A Value Stream Mapping Analysis of Credit Administration. Jurnal Ekonomi, Bisnis dan Manajemen, [S. l.], v. 5, n. 2, p. 723–739, 2026. DOI: 10.58192/ebismen.v5i2.4456. Disponível em: https://journal.unimar-amni.ac.id/index.php/EBISMEN/article/view/4456. Acesso em: 15 jul. 2026.